Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
Great service, fast shipping (I had no idea they were shipping out of my home state). Placed order Thursday night, shipped Friday arrived Saturday. Didn't need the dice until Monday but I was ready. Never had metal dice before, love the heft and for once I'm not rolling dice off tables. They came in a beautiful metal case with a foam setting so the dice don't rattle. Plus there was a handwritten note and even a bonus d6. Already planning on buying more before the next game night.
Bought this set of dice a couple weeks ago for a friends birthday, and once again Diehard knocks it out of the park with their dice and service. Great quality dice that look almost exactly as pictured which is a feat in and of itself. On top of this, the thank you note and extras were a great touch to an already great service. Very clear to me that each and every member of the Diehard team is in love with their job and are willing to show it.
I ordered back during their initial release of Black Friday 2018. A sale went live when the dice did without my knowledge, the team stepped up and let me know that I was eligible for extras. Customer service is really 100% with this company. Dice arrived in a timely manner and impressed many of my friends. Thank you guys for making awesome dice and being amazing!
Perfect experience. The metal dice are very high quality. I also really appreciated the care in packaging and the extra touches such as the personalized thank you note, which was clearly written by someone who looked at the order and knew how the various pieces fit together.