Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $30
• Discounted international shipping (based on # of items in cart)
I bought two of these "starter kits" but what I'm really reviewing here is the customer service. As is always the case, you are dealing with human beings, who are known to be fallible. It is therefore to be expected that there will be occaisional glitches. In my case, one of the "kits" had two "left" wheels, a glitch. So the big question should never be "can there be glitches?" but "how do they handle glitches?" And the answer is "beautifully!" Kynan responded right away. He sent a replacement wheel immediately and a prepaid padded envelope to return the one I did not need. I always want to give a top-level shout-out to any outfit that responds with this level of customer service. Aside from the great product, great service is worth knowing about! Five Stars!
I love this life counter. Most of the players at my LGS use spin downs and some use plastic counters like this one. There's only 2 of us that have ones like this and people are jealous!! They keep asking where I got it from and I tell them from y'all. Great product. Positive clicks that let you know its been moved. I haven't had a problem with it coming apart in my backpack either.
Got this as a gift to a friend, she enjoyed it as it really helps her keep her HP in line.
These are very nice, with a great heft and feel. The magnet works great. A smidge overpriced perhaps, but only by $5 or so.