Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
Absolutely gorgeous dice! The pictures dont do them justice, they're even cooler in person. I just received my order the other day. Not only are the dice I ordered beautiful and have a great weight to them, but the customer service was awesome. I ordered this set for my boyfriend for his birthday, and received a lovely hand written note for me, as well as a sealed note for him, plus a couple little bonus gifts. Delivery was incredibly fast and everything arrived nicely packaged. Gods I cant rave enough about these dice and this company. I will for sure be ordering again soon!
I'm absolutely amazed by the quality of this set, and the genuineness of the customer service - I don't really buy dice (That's currently changing), but all of the times I have don't even come near the service of the guys at Dieharddice. I'm in NZ, so I'm used to shipments taking 2-4 weeks. This came in 9 days. The dice themselves are amazing. And finally, a small message from the company and two free sets! Amazing. You're all amazing.
The dice came in and look great! Found out about this company from a friend. These people wrote a note on the receipt, made it feel more personal. Definitely buying from them again
As Ergo S. pointed out, i found out about DHD thanks to their positive PR practices as well, but instead of them just adding a small impersonal freebie or something along the lines and calling it a day, they instead went above and beyond by adding a handwritten note and a super cool drawing to go with my girlfriend's birthday gift!
As for the dice they are excellent, look amazing with great detail, weighting is proper and they came in a really nice case.
Overall 10/10 product quality and 10/10 customer service, would definitely recommend!
I found out about DHD in the first place thanks to their positive PR practices, but I didn't expect they'd bother going through that trouble with every order... I was wrong.
Dice are everything I expected, look and feel great and in a nicer case than I expected.
Will very likely order again since my current Mongoose Traveller based campaign only uses d6's to my disappointment.