Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
I had just gotten back into playing D&D when I realized a bunch of my friends were using metal dice. Metal dice are awesome because of their heft. I looked around and found that Die Hard Dice had a good reputation for both the quality of their dice and their customer service. I ordered two sets of metal dice (one as a gift) and a couple of sets of polymer dice that I liked the look of.
I am extremely happy with the quality of everything I purchased. The finish on the dice is a lot tougher than I expected, and they arrived with no scrapes, chips, or scratches. The paint and colors are also great.
The best thing about my DHD experience though was that I was able to customize one of the sets of metal dice. So long as they have spares of other sets available they can let you mix and match the sets. For instance, I got a Dark Arts Vengeance 11-piece set, but I had them swap out the duplicates of the 20 and 6's with other Dark Arts colors.
They also sent along a bunch of 7-piece polymer sets for free. Obviously, you don't get to pick the free dice they send, but more dice isn't a bad thing, and none of them were colors I didn't like.
Overall, I am very happy with my purchase. I'd definitely recommend DHD to people. There are certainly less expensive options in metal dice out there, but I feel as though I've gotten what I paid for and then some because of the quality of the dice, free stuff, and the great customer service.