Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
From the gift recipient -
Gorgeous dice. Delayed by covid and sent an extra set at no charge. Only rolls NAT 20s.
you're team is fantastic
I purchased the Spellbinder Sovereign Dire D20 and it was everything you would want a giant metal D20 to be. The product was excellent - but the customer service was incredible! When I reached out for help with a bad shipping address, they were quick and witty ("You have lit the beacons and we have come!"). And when I actually received the dice in the package was a hand written note that was personalized for my order. I'm super impressed!