Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
tldr: GREAT product, GREAT customer service, could NOT be happier.
I ordered these almost a week ago now along with a 'Dire Tempest Frostbite D20', and can say that the quality and feel are absolutely stupendous.
That said, these are actually a little more purple than blue as they appeared to me in the pics above, so be a little forewarned.
Since I was looking for something more blue-ish in hue (the 'Sapphire' set looked to be a brighter shade than these), I reached out to customer service.
Dayna, the representative that handled my case was more than accommodating! She offered to send me out a different set in exchange, and ALSO sent out pre-paid packaging for the old set so that I could use the tanzanite until my new sapphire set arrived!
That, coupled with the *great* packaging (personal note? Thanks 'Rockin Rina'!), and I can't say that I could possibly be more pleased in my choosing of Die Hard Dice for my new set.
Seriously the best. Great feel, amazing look, incredibly quality. Will be purchasing another set of metal dice in the future. So happy to buy from people that are putting out the best products with the best customer service ever!
My wife laughed at me getting new dice... she used these to roll a new character for a family game... and poof they're no longer mine... Tell me higher praise for these dice, and I'll use it!!!
I bought this set of dice not long ago and they are just absolutely gorgeous. And the customer service is amazing. Outstanding all around.
These dice are amazing! They roll amazing, are so comfortable to roll with that satisfying 'think and the bonus gift for mentioning where I found them was a fantastic surprise! Will definitely buy again when i need another set.