Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
As with almost all metal dice, the photos online don't do them justice. These dice are wonderful and I am very happy with the purchase.
The whole package from the dice to the fast shipping in the middle of covid all the way down to the personalization everywhere we looked was amazing, thank you so much for being as awesome as you are, my rogue and cleric appreciate you as much as I do as proven by my recent rolls!
I love the look and they roll great.
I bought these because I loved the look of them and I had bought a few sets before from DHD that I love. My hope was that, because my vision is poor, that I'd be able to see these a bit better with the white on the purple. Purple is my favorite color, and this purple is perfect. The great thing is.. I can see these better, and I love the feel and look of them. The shipping was a bit delayed but I fully expected that due to Covid. I also got an email expressing apologies for the delay which NEVER happens with ANY other company. Most companies don't give a damn. As always DHD ALWAYS shows how much it cares for us customers. I also got another handwritten note with my purchase, again expressing apologies for the delay, and appreciation for my purchase. I'm 48 years old, and in my entire life only 2 companies have ever been this amazing with customer service. This is one of them, Wizards of the Coast is the other. to me this says a LOT about the DND community. But really says so much about the heart of these two companies. When Covid happened, knowing that it was going to cause the closing of many businesses, I decided to make purchases from both DHD and WOTC, to make sure they knew they were still loved and appreciated. That love and appreciation comes back with every purchase I have made with DHD. So, this is a much deserved glowing review of these dice, and of the Die Hard Dice company. <3 Thanks for your amazing dice, they are gorgeous, and enable me to enjoy gaming with my buds. Thanks more for your ALWAYS amazing customer service.