Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
I asked them to write Happy Birthday on the package for my friend and they sent me a whole 3 personalized cards plus an extra set of dice. Really went above and beyond. The dice look great too.
The set it's beautiful and included a lovely letter.
The best Customer service!
These are the best quality metal dice I've purchased. I was a little worried about how they would perform when rolling multiple dice together, but they do really well! Over a long period of time, that will probably leave some little dents in them, but they don't make any awful noises when clacking together like some other ones I had. Always a pleasure dealing with Die Hard Dice! They have the best customer service of any online store I've ever purchased from. Both them and their dice come with my highest recommendation!
Mythica Platinum Topaz
I ordered these dice as a second set to pair with a discontinued set of Die Hard dice I already owned. When I received my dice, they came with a hand written note from the customer service rep, Mary, I had spoken to previously about the discontinued dice. She included additional dice that matched my original set in my order, free of charge. I am beyond impressed with this company and their customer service. Not to mention the beautiful dice sets! Worth every penny.