Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $20
• Discounted international shipping (based on # of items in cart)
Looks like everything the unexpectables crew said about you is true and more! Your dice are truly excellent! Looking forward to buying more in the future!
Long time DM and DnD player I can say it's hard to get a good pair of dice but these dice are the best set I've ever owned. Would recommend to anybody and buy again if I ever need more dice.
I will always be a fan of Die Hard, I think y'all have had the best customer service I've had in a while from a dice company. My friend really like his new sets and the fact you sent him another set cause of slow processing was just icing on the cake! Thanks Die Hard!
These dice are absolutely stunning. I own a ton of metal dice, but these ones were immediately in my top 2 sets. Also, despite the pandemic, I received them in less than a week.
This was my first order with DHD, on recommendation from a friend. I inquired about the status of shipping because I had not received any update almost 2 weeks after ordering. My email was promptly answered by someone at DHD answering my question. About a week later the dice were delivered, with an additional 2 sets of dice I hadn’t ordered. There was a note with the order apologizing for the delay in shipping and that the extra dice were a gift. That was very kind, though I was completely satisfied with the time it took for delivery given the pandemic. The extra dice was a nice surprise. All the dice were high quality. The two tone paint of the metal dice I ordered was a near replica of what is pictured on your store page. Well done. I will definitely be coming back to DHD for my next dice order and share my experience with friends if the topic comes up in conversation.