Here at Die Hard Dice we are fanatically dedicated to our customers. We only sell products we would be proud to show off at game night. If you're unhappy with your purchase in any way, we'll do anything we can to fix it or give you all your money back, your choice.
• We do our best to ship orders within 1 business day.
• Shipped by USPS with tracking numbers
• Free shipping in USA for orders over $30
In a word, Perfect.
This set (and all of the others that I've ordered from DHD) have met and exceeded all expectations. They have a nice weight to them and roll well. They can be (depending on the lighting) a bit hard to read with the gold and orange, but that issue was solved by adjusting the lighting.
While I may not recommend this set specifically to everyone based on their likes or needs (I tend to like when my dice fit with the character I'm playing and while perfect for one character, these dice aren't perfect for all of the ones I've played), I will always recommend DHD for all your dice needs.
Whenever I'd order from them the dice were all shipped and delivered in a timely manner, despite having been out of stock when I contacted customer support about the issue that I was having (described below). Customer Service here is the absolute best that I've ever dealt with.
Also, be sure to fill out the box on the order form to let them know why you're ordering the dice, and they will always add in a few surprise extras.
(This set, as well as the Kings of Gilded Ruin set also shown in the photos below) went missing at some point during my recent health crisis that forced me out of my old apartment, and once I was finally able to order replacements I contacted customer service because they were sold out or otherwise unavailable here on the site.
Within days, they had gotten them restocked, processed, and shipped out to me with quite the bundle of surprise extras, including a very nice post-card and get-well-soon card.
All at no extra cost to me.)
Got them for my sibling for Christmas, they loved them so 5/5
The dice looked immaculate on arrival, and the weight to them was perfect! Absolutely love the personalized note that came with, as well as the special gift included for writing a personal note to the company with purchase.
Can't stress enough how great in quality these dice are, and if you haven't bought any yet, I urge you to!
Super happy with my Spellbinder Phoenix dice, as well as the other items I ordered. Delivery was prompt even with all the COVID precautions, items were packed well, and the quality is top notch. Definitely the only place I'll be ordering dice from in the future!
Wonderful dice and even more wonderful experience. Came highly recommended and will definitely use them for all our dice needs from now on